General Terms and Conditions of Sale

The purpose of these general terms and conditions of sale is to define the conditions under which smartdeals processes orders placed on www.elarven-uk.com.

The offers presented on our website www.elarven-uk.com are intended exclusively for consumers who complete the sale for purposes unrelated to their commercial or professional activities.

At www.elarven-uk.com, we sell smartdeals items and items from smartdeals partners.

Smartdeals items include all items offered for sale on www.elarven-uk.com, with the exception of items we call “smartdeals partner items.”

Smartdeals partner items are items for which a partner's name is listed on www.elarven-uk.com. All Smartdeals partners are retailers.

1. SCOPE OF APPLICATION

1.1 These general conditions of sale apply to all orders placed by consumers on www.elarven-uk.com.

1.2 You confirm that you have read these general terms and conditions of sale before placing your order and that you have received, in a clear and understandable manner, all the information referred to in Article L. 221-5 of the Consumer Code. Confirmation of your order constitutes unreserved acceptance of these general terms and conditions of sale.

2. CONCLUSION OF THE CONTRACT AND DELIVERY OF THE ITEMS

2.1 By placing an order, you declare that you are acting exclusively for private purposes.
2.2 Agreements on www.elarven-uk.com are concluded exclusively in French.
2.3 If you order smartdeals items, depending on the selected product, you conclude a contract exclusively with the relevant smartdeals partner or jointly with smartdeals SE and the relevant partner (joint sale). Information regarding the contractual relationship is indicated on the detail page of each product.
2.4 The essential features and prices of our products are indicated on the pages containing detailed product descriptions in the online shop. The "Confirm Order" button allows you to confirm the order, which becomes final and results in the conclusion of the purchase contract. We will confirm receipt of the order by email. Please note that the ordered products will be delivered after advance payment (reservation) in the case of payment by bank transfer. We therefore ask you to pay the sales price without delay and no later than seven (7) days after receiving our order confirmation.

2.5 We reserve the right to transfer the credit corresponding to the purchase to third parties, in particular to smartdeals Payments GmbH. In this case, you agree to pay this third party directly, simply based on our information, and to cooperate with this third party to recover the purchase price.
2.6 We will deliver the goods within the time specified in the order summary. In the case of express delivery, the delivery time is different (see point 3.3). The delivery time begins upon receipt of payment. If we are unable to deliver due to force majeure or unforeseen circumstances, the delivery time will be extended by the duration of the obstacle.
2.7 We draw your attention to the fact that we are exempt from delivering the ordered goods if we have correctly ordered the goods but our suppliers have not delivered them on time. In order for us to be exempt from delivery, the unavailability of the product must also not be our fault, we must not have expressly accepted the risk of delivery, and we must have informed you of the unavailability of the product as soon as possible. When the above conditions are met, the order will be canceled and we will refund any amounts already paid.

2.8 Our delivery obligation is limited to products we have in stock or that we have ordered from our suppliers. When delivering items from smartdeals partners, not only our stock must be taken into account, but also the smartdeals partner's stock of goods. We deliver exclusively to France, Corsica, and Monaco.
2.9 We reserve the right to refuse to accept an order or to cancel it if it has been placed using any software, robot, search engine, spider, or any other automated system or programmed behavior, regardless of the method and the use of third-party services to place an order on your behalf.

3. PRICE, DELIVERY FEES AND EXPRESS DELIVERY

3. Our products are subject to agreement at the prices indicated unless they are offered at the time of the order. The prices shown are final prices, including all legally applicable taxes. As permanent merchandise, our property means that the sale price is not total. When you sell smartdeals parcel goods, your permanent merchandise remains the property of smartdeals parcel until the full sale price is paid. No, the transfer of risk occurs when the sale is concluded or when it is designed. In this case, you can have all your business customers subject to the order value or shipping method (see clauses 3.3 and 3.4).

3.3 Smartdeals offers free services for orders of three to four euros (€34.00) or more, excluding espresso orders. For orders under three to four euros (€34.00), we charge the customer four euros and five cents (€4.95) including VAT. Our shipments are related to our customers depending on their shipping dimensions, including shipping, processing, and other services. All our customers are invoiced and collected with Smartdeals. These customer contributions will be specified during the checkout process, along with the total amount.
3.4 Depending on the location of the ordered item, if requested but not agreed upon, a shipping cost of €4.95 including VAT will be added. We inform you before finalizing the order if the selected item is subject to your long-distance travel obligations. Our customers want to make long-distance purchases without fear of Smartdeals. If you decide to delegate an item for any reason, we have customers who desire long-distance delivery, and we have fully commissioned it in our pursuit of delegation. These provisions will not be applied at the same time as your application.
3.5 Upon receiving the goods, the customer must immediately check that they are complete and have been confirmed. Any complaints must be made without delay to the transport company. You must also check that the goods correspond to the order. If the goods do not correspond to an order, we must inform our customer service by phone, via chat, or using our contact form available at contact: https://www.elarven-uk.com/help.

4. PAYMENT

4. We accept the following payment methods: bank transfer, credit card, and PayPal. Depending on each order, reservation, or address of our offer, the payment methods or offers available outside of our service will be determined. Please note that we must pay you using your bank account details in the European Union (EU). All customer reviews will be supported by your user.
   4.2 We do not include credit cards or debit the user's account without receiving the request.
   4.3 Your customer receives credits and credit notes in electronic format.
   4.4 We offer First Pay Later, our following payment methods: Your credit card will be confirmed after notification of the return of the goods or after the exchange of the returned goods, or within 18 (18) days after your order has been placed. Please note that we will extend the order within fourteen (14) days after our request for the goods. In this case, you will be informed of the specific validation data by email. This email will also send you a link that will allow you to follow the suggested payment method (Article 4.1). For each order, we reserve the right or advise you not to offer the Experience Primeiro or Pague Depois service, or to limit it to one of the specified payment methods.

5. USE OF DISCOUNT COUPONS

5. Our discount coupons are not distributed free of charge as part of marketing activities. However, this is not valid; it is not transferable or transferable.
   5.2 Discount coupons are valid for the specified period and can only be used under a teaching number. Certain products may be excluded from the discount cup benefit. This item will be specified as the minimum purchase price for each discount cup.
   5.3 To return a promotional cup, the order value must be at least equal to the promotional value. There is a difference between the value of the discarded cup and the order price that can be paid with all other suggested items. The credit for the discarded cup has not been refunded and is not legally binding. If a product is returned in whole or in part, except for the discount price, the discount coupon will not be refunded.
   5.4 To apply a discount coupon to an order, the discount code must be entered before placing the order. It is not possible to use empty glasses when ordering. It is indicated differently, but it is not possible to combine different cups of the desired type.
   5.5 If you use a discount value without compensation, reservation or order address or price without a mercadoria discount when, due to a partial withdrawal, the total value of the rest of the order is less than or equal to the value of the order.

6. USE OF CARTONS OFFERED

6. Gift cards only present glasses that can be purchased. These gift cards can be used to purchase SmartDeals items, Zircle SmartDeals items, and SmartDeals items, exclusive to the purchase of other gift cards. There may be a difference between the value of the card offered and the order price, which may be settled after the lower payment amount offered.
   6.2 When reserving credit for a card offered, you must enter the code of the card offered before placing the order. The credit represented by these cards is not legally binding and cannot be retained. You can credit the value of a card presented to your customer account or check the value of your customer account by clicking on "Our current cards and credits" at www.elarven-uk.com.

7. LEGAL RIGHT TO LEAVE THE PURCHASE of a smartdeals item

To purchase our smartdeals items, you can also order them legally. Please note that when returning merchandise, you can use a return label that comes with your order or can be printed from your customer account. If you are not satisfied, have difficulty obtaining a return label, or need a new label, you can contact our customer service team; their contact information is listed below. To avoid customer inconvenience, please do not return merchandise without a return label.

7.1 Information on the right of withdrawal: The right to withdraw from this agreement without giving any reason within fourteen (14) days. The latest expiration period for the goods is fourteen (14) days from the date on which the user, or a third party other than the carrier and designated by the carrier, has the goods or the final goods in the case of partial business, in their possession. To exercise your decision to withdraw from this agreement, you must inform us (40 Rue de la Verrerie, Paris, 75004, +33 1 42 74 97 23, Français, email: retired@elarven-uk.com). through a clear message (e.g. a card sent by mail, fax or email). As the relevant contact information is also available on the product details page, click on the package and view the collection information on the pop-up that appears on the page. You may use the lowest-priced option, but it is not mandatory. You can also contact us and request the cancellation form or additional cancellation statement electronically via the contact form on our website. To exercise your right of withdrawal, we will promptly send you notification of receipt of the relevant explanation (e.g., by email). To comply with the withdrawal procedure, please follow the following steps: (i) We must submit our withdrawal statement before the withdrawal period expires; (ii) our products must not be used, opened, or damaged; (iii) All products must be delivered intact and unused in their original packaging. At the time of application, the packaging must contain its original packaging.
7.2 Exemptions from the application of the right of withdrawal In accordance with article L. 221-28 point 5 of the Consumer Code, the legal right of withdrawal is excluded for sealed goods that have been opened after delivery and that cannot be returned for health protection or health risks.

7.3 Exercising your withdrawal instructions The exercise of your own withdrawal instructions in a valid manner, by postmarking all receipts received, including delivery orders (excluding express delivery orders), will be carried out at most four (14) days a week. From now on, we will acknowledge your withdrawal declaration. Please note that you will be refunding the amount using the same payment method you are using, unless you have expressly accepted our payment method. Refunds are free of charge. Reservations or delivery or replacement instructions have been received at the end of the goods or we have confirmed that we have dispatched the goods, sending data from the first events to the effective date. You must return or store our goods immediately; in any case, do not hesitate to contact us at least fourteen (14) days in advance and notify us of your cancellation. This is a good opportunity to send before the delivery deadline. Please note that our customs return items are used on a return label provided for a return to French territory. In all cases, the customer must provide proof of purchase orders. The customer will be responsible for any reduction in the value of the goods if such reduction is due to a different handling requirement to determine the nature, characteristics, and functionality of the goods.

7.4 Termination formula (if you wish to terminate this agreement, please pre-enter this formula and return it) To: 40 Rue de la Verrerie, Paris, 75004, +33 1 42 74 97 23, Français, email to collection@smartdeals-slovensko.com Eu/nós () notify us () of our sales contract ()/ indicated below - Encomendado em ()/ receido em () - Name of the consumer(s) (es) - Endereço do(s) consumer(s) () Delete o que não es correto I/we certify that we are/are informed (i) do my right of termination of the sales contract two bens above listed num term of fourteen (14) days of calendar starting from the moment that your third party is named by me, that no carrier has received the mercadorias, (ii) that the mercadorias have been returned within the territory. If you use a return label, smartdeals will have your order transferred, otherwise, your transferred customers will be supported by me, (iii) that the merchandise must be delivered intact, only used in its original packaging, and (iv) it is impossible to exercise it. I tell you about Rescisão for a certainty that cannot be returned for health or hygiene reasons after delivery. Data: Consumer assistance(s): Fim d'information sobre ou direito de rescisão

8. LEGAL RIGHT OF WITHDRAWAL TO BUY ITEMS FROM PARCEIROS DA smartdeals

This is the legal basis for ordering used smartdeals products or smartdeals Zircle products. Please note that when returning Parceiros smartdeals or smartdeals Zircle products, you can use a return label attached to your order or transferred from your customer account. If you are not satisfied, have difficulty obtaining a return label, or specify a new label, you can contact our customer service; their contact details are listed below. To avoid inconvenience for our customers, please do not return merchandise without a return label. 8.1 Information on the right of withdrawal: Your customer has the right to withdraw from this agreement without stating the reasons within fourteen (14) days. The withdrawal period expires fourteen (14) days after the user, or a third party other than the carrier and granted to the carrier, receives the goods or the last goods received by the package. To exercise your decision to sell, you must communicate your decision to sell the purchase contract:

• When the item ordered is a future item when it concerns Zircle smartdeals, to us (40 Rue de la Verrerie, Paris, 75004, 01 42 74 97 23, France, email: retraction@elarven-uk.com);

• When ordering a smartdeals item, please contact us (40 Rue de la Verrerie, Paris, 75004, 01 42 74 97 23, France, email: retractation@elarven-uk.com) or the corresponding smartdeals item.

This notification must be made through a clear statement (for example, a letter sent by post, fax, or email). You may use the reduced cancellation policy, but this is not mandatory. To calculate your withdrawal period,
(i) you must request a withdrawal notice before the end of this period; (ii) our Products must not be used, opened, or damaged; (iii) All Products must be delivered intact and unused in their original packaging. At the time of application, the packaging must still contain its original packaging.
8.2 Excesses of the Withdrawal Policy: Pursuant to Article L. 221-28, paragraph 5 of the Consumer Code, the statutory withdrawal policy excludes sellers who are subject to withdrawals after delivery and who cannot be returned for health or hygiene reasons.

8.3 In the event of a valid termination, we will re-use all payments received from each party, including our customers (excluding our customers from the results of a different business method). standard), without undeviable delay or but it takes fourteen (14) days to contact us and receive our notice of termination. We will pay the refund using the same means of payment that we used for an original transaction, unless otherwise agreed. The refund is free of charge. We reserve the right to place our order or refund you until our suppliers have received the goods, or our supplier has checked that the goods have been sent, or we have received the original order. You should return our products or because smartdeals must be taken into account, in any case, do not hesitate to contact us within fourteen (14) days and notify us of your cancellation. On each product page there is a link to a page containing information about the ID of the relevant smartdeal and its contact details. Please note that this information does not include any information or direct withdrawal documents in PDF format attached to our order confirmations. The price will be the price charged for the goods prior to their expiration date. We share our customs return labels with a return label intended for returns to French territory. In all cases, the customer must provide proof of purchase orders. The customer is responsible for any reduction in the value of the item involved if the reduction in value is due to a different handling requirement to determine the nature, characteristics, and functionality of the item.

8.4 Withdrawal form (if you wish to withdraw from your contract, please fill out this form and return it) To 40 Rue de la Verrerie, Paris, 75004, 01 42 74 97 23, Français, email: retraction@smartdeals-slovensko.com (or respective packages). Eu/nós () notify that we () terminate the contract of sale of the mercadorias ()/ below indicated - Encomendado em ()/ received em () - Name of the consumer(s) - Consumer(s) dwelling (*) Riscar o que não étruee Certifico/nós que fut informed do i) meu/nosso Right to rescind the contract of sale two above listings within a period of fourteen (14) calendar days after that or a third party designated by me, who is not the carrier, receives from mercadoria (ii) que se a mercadoria em questão for returned within French territory using labeled devolução, smartdeals will bear the custody of return (iii) that the goods may be returned only if they are used and in their original packaging; and (iv) that it is impossible to exercise my right of withdrawal due to selected items that cannot be transferred for reasons of health or hygiene in the country of origin. Data: Consumer assistance(s): Information on when the right of withdrawal will expire

9. 100 DAY RETURN POLICY

9. Without prejudice to the legal right of withdrawal, we grant an extended return period of (100) days from receipt of the goods. In accordance with this return policy, you can cancel your request in the last legal return period of fourteen (14) days (see information above about the exercise of the legal right of withdrawal). The right of rescission is exercised, in case of smartdeals items or smartdeals Zircle, returning us to mercadoria or, in case of smartdeals partner item, returning to the smartdeals partner, we do not give CEM (100) days after receipt from the mercadoria. The legal cancellation provisions are subject to the legal cancellation period. The cancellation policy does not have a legal guarantee and its compliance guidelines, the quais benefits without limitation. The cancellation order is exclusive to this letter. 9.2 The 100-day cancellation order does not apply to selected products that are valid if they are no longer valid or if they are damaged. 9.3 It is noted that the return location is a market that is desired to enter at this location. The return order applies if the customer has already tested the product to verify its suitability, in the same way as the item number. The returned item must be intact, in perfect condition for resale, and in its original packaging. Damaged items or in their original packaging are damaged and will not be re-embossed or replaced. 9.4 For all smartdeals or Zircle smartdeals returns, you can use a return label attached to your order or managed from your customer account. If you do not wish to return the item, if you have difficulty obtaining a return label, or if you need a new one, you can contact our customer service team. 9.5 For all returns of Parceiros Smartdeals items, you can use a return label attached to your order. This link to a page containing information about the identity of Parceiros Smartdeals and its contact details is available on each product page. This information can also be found in the non-return information document in PDF format attached to our order confirmations. 9.6 Responsibility for replacing the original packaging in the extra case. In this situation, you can choose to receive or partially refund the value of the returned item in the original packaging. You will be informed of the value of the product, or collect the products at a cost without delay. In the latter case, in this case, we refuse to accept the purchase. We reserve the right to return the item and its stated value through a partial refund, given a decrease in the value of the returned item.

10. REFUNDS

Any refund we may issue must be processed after the date of payment. Payment cannot be made via bank transfer; the credit amount has not been confirmed by the transfer. Pay with PayPal or credit card, or receive a refund via your bank account linked to this payment method. Upon presentation of the card, the customer will be credited the corresponding amount.

11. MODERATION OF AVALIAÇÕES

Pursuant to Article 6, Section I, Section 7 of Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy, Smartdeals is not subject to the general obligation to monitor comments posted on the Smartdeals platform. However, Smartdeals is not subject to public approval on the Smartdeals platform to ensure its legality and fairness. To this end, Smartdeals moderates these reviews: (i) before publication; (ii) after publication, when reported by a user. In this context, SmartDeals may be reserved or not publicly endorsed and/or removed at any time without comment if: (i) they violate applicable laws and regulations and, in particular, they constitute a manifestly unlawful complaint (e.g., defamation, slander, violence, racism, falsehood); (ii) they do not relate to any commercial experience on the SmartDeals platform; (iii) they violate a person's privacy; (iv) they do not understand; (v) they encourage the purchase of products from a related site; (vi) they have been registered through an automated process; (vii) they fulfill a request that has been processed by a SmartDeal customer service; (viii) you may be subject to liability by SmartDeal; (ix) they refer and/or reference a hyperlinked site for external use; or (x) they are deemed inappropriate by SmartDeals.

12. CUSTOMER SERVICE

If you have any information, please go to the "Adjuda" section of our website.

13. LEGAL GUARANTEES

As sales made through www.elarven-uk.com are subject to the terms of the legal guarantee of conformity provided for in our articles L. 217-4 et seq. of the Consumer Code, which is also the legal guarantee for manufacturing defects in accordance with the Civil Code. You can exercise these guarantees by sending or delivering via smartdeals SE, Valeska-Gert-Straße 5, 10243 Berlin, Germany, or by receiving an email or fax to the number specified in art. or respectively due to smartdeals. In relation to the legal guarantee of conformity, we note that: (i) you have the right to request (2) one year from the date of the contract for the item that comes with you to purchase goods against us or against a smartdeal parcel when the item in question is a smartdeals Parceiro item; (ii) the ordered item may be repaired or replaced, in accordance with the usual conditions provided for in Article L. 217-9 of the Consumer Code. If repair or replacement of the item is not possible, you may return the item and receive a refund or store the item and receive a partial refund; (iii) You are exempt from proof of the existence of a fault in any item by smartdeals during which we must provide proof of the existence of a fault in any item for two (2) years following delivery of the item in question. This period has been extended by one (1) year for our Zircle smartdeals items that we use. A legal guarantee of conformity applies independently of any commercial guarantee that we or the respective owner of smartdeals may grant. When you access our Zircle smartdeals items, you should be aware that smartdeals deals with used items. It is normal to use it only if you intend to use it without using a product, by carrying it, which constitutes a code of conformity. For the use mentioned in the description of the item in question, there is a legal guarantee of conformity that does not apply and is not invoked. You may choose to invoke the warranty against hidden defects in the contract with the appliance in accordance with Article 1641 of the Civil Code. In this case, you may cancel the purchase or reduce the price under the terms of Article 1644 of the Civil Code.
Article L. 217-4 of the Consumer Code The seller is the holder of a contract and is liable for any non-compliance existing at the time of the conclusion of the contract. The seller is also liable for any failure to comply with the packaging, assembly or installation instructions, but this does not apply to any contract or liability. Article L. 217-5 of the Consumer Code Our products are contractual: 1/ they are suitable for the usual use that can be expected from similar products and, where applicable - correspond to a description made by the seller and have the characteristics that the seller presents or has a buyer in the form of a sample or model, - they possess the characteristics that the buyer can release and expect in light of public statements made by the seller, the manufacturer or its representative, particularly in advertising or rotation, 2/ or they possess the properties agreed between the parties or are suitable for any specific use requested by the buyer, raised by the knowledge of the seller and by this. Article L. 217-12 of the Consumer Code The decision resulting from the lack of conformity is subject to the prescription of a period of two (2) years from communication with the supplier of the product. Article L. 217-16 of the Consumer Code When the buyer, in possession of a commercial guarantee granted for the purchase or repair of a good, requests the seller to carry out non-guaranteed repairs, a suspension period of the same of a few days will be set. A residual guarantee period was added. This is where the data of the Buyer's intervention have started or there has been no data that the defective item is available for repair, which means that it will take longer to carry out the intervention. . Article 1641 of the Civil Code The seller is liable for defects that are hidden in the thing sold, that is used improperly for the purpose for which it is intended, or that impairs its use in a way that the buyer does not have or have purchased, or does not have the same price as before. Conheces. Artigo 1648.º, n.º 1, of the Civil Code The action for repair of defect must be attempted by the buyer within a period of two years afterward to uncover the defect.

14. OTHER INFORMATION

14. Please note that these are individual articles for potential users under 18 years of age and are not available on www.elarven-uk.com and www.smartdeals-zircle.fr. 14.2 Every customer has the right to contact us with our smart offers. We reserve the right to cancel multiple registrations. 14.3 You have the opportunity to use these terms and conditions at www.elarven-uk.com. You can also print or save this document using the browser panel function (usually "File" > "Save As"). You can also download and save this document in PDF format by clicking on it. To read your PDF file, you need Adobe Reader software (available free of charge at www.adobe.com) or another PDF-compatible program. You can also present your terms and conditions on your website, download your terms and store their summary online via your browser, or confirm your email address, which you receive automatically after receiving your email from us. The order confirmation includes a reference to the order and a link to these terms and conditions. The order confirmation can be stored or printed using the corresponding function in our email client.

15. DISPUTE RESOLUTION

According to Article L. 612-1 of the Consumer Law, "to this end, the consumer must be instructed to contact a consumer mediator free of charge to obtain an amicable resolution to the dispute between him or her and a professional." This applies to contractual disputes related to the conclusion of a commercial contract or the provision of services between a consumer and a merchant. In the event of any problem, you must first contact our Customer Service (see point 11). If the problem cannot be resolved, it cannot be resolved by (1) hiring a mediator to resolve the dispute outside the courts after Customer Service has received your order.
To make your catalog a little more attractive, you can offer a wide range of products and a wide range of accessibility to your customers, launch smartdeals, or a bundling program: smartdeals "marketplace."

1.1 Description of the "Bundle Program" service.

The Bundle Program is a platform integrated into our website www.elarven-uk.com that allows professional sellers to (i) offer new products at fixed prices, (ii) collect the sales price for the products sold, and (iii) provide after-sales service for their products.
In addition, the professional seller may also offer logistics and marketing services to
smartdeals, as well as to co-sellers of products from
professional sellers. The professional seller must pay a tax to smartdeals.

1.2. Payment Terms and Processing of Financial Transactions.

The consumer must pay the purchase price of a product directly to smartdeals. For this reason, consumers must use the payment method available at www.elarven-uk.com, or alternatively, bank transfer, credit card, and PayPal's secure payment system.

1.3. Guarantees

for sales. Shipments made under the Parcel Program are subject to the terms of the legal guarantee of conformity prescribed in Articles L. 217-1 et seq. of the Consumer Code, which also constitutes a legal guarantee for hidden defects prescribed in Articles 1641 et seq.
Consumers can request these guaranteed shipments or contact them via smartdeals SE, Valeska-Gert-Straße 5, 10243 Berlin, Germany, or by email: service@elarven-uk.com.

1.4. Your consumer's withdrawal guide

or statutory withdrawal guideline for acquiring smartdeals benefits or partners.
To return the goods, the consumer may use a return label attached to the order or which can be managed from their customer account. If the consumer does not have a printout available, there may be difficulty in obtaining the return label or the need for a new label, they can contact the customer service of a smartdeal, their contact details will be fulfilled at a lower price. To avoid unforeseen events on the part of the customer, these products must not be sold without the sales label.
has.
The consumer then expresses his desire to withdraw from the contract concluded with or because he does not state his reasons until fourteen (14) days have elapsed. The withdrawal period expires fourteen (14) days after the consumer has the cause or is a third party not belonging to the transport and designation of the consumer owner of the vehicle or

To exercise their right of withdrawal, the consumer must notify Smartdeals of their decision to withdraw from the contract (40 Rue de la Verrerie, Paris, 75004, 01 42 74 97 23, France, email: retraction@smartdeals-slovensko.com) or the relevant smartdeals representative - or due to a clear message (e.g. letter sent by post, fax or email). To observe the reflection period
(i) the consumer must wait for the resolution of Smartdeals before the end of the termination;
(ii) our Products must not be used, opened or damaged;
(iii) All products must be delivered intact and unused in their original packaging. At the time of application, the packaging must contain its original packaging.

b. Exceçõões application of the right of withdrawal

in accordance with article L. 221-28(5) of the Consumer Code, the right of withdrawal is excluded for sealed stores that have been opened after they cannot be returned for reasons of health or hygiene.

If there is a valid direct termination, smartdeals will re-imburse all consumer receipts in the case, including our customer's business (which exceeds the customer's additional results due to a different trading method). At smartdeals, you will be able to re-pay using the same payment method you are using, be careful if you expressly accept the other payment method. It is reimbursed free of charge for your consumer. smartdeals reserves or says to defer or reimburse upon receipt of the goods or upon receipt of the goods by Parceiro smartdeals, consonant or that occurs first, or until the consumer currently proves that a merchandise was shipped, consonant or that occurs first. The consumer must withdraw or accept smartdeals or because smartdeals are relevant if they are unjustified and, in some cases, no more than fourteen (14) days to contact us if the consumer notifies smartdeals of the cancellation. On each product page, there is a link to a page containing information about the identity and contact details of the relevant smartdeals. Consumers will also receive this information without any document containing information or instructions for cancellation in PDF format attached to the order confirmation. This is likely to be the case if consumers receive the goods before they expire. To charge return costs, the consumer will use a return label provided for returns within French territory. In all other cases, our customers' returns will be supported by their consumers in this way.
The consumer will be responsible for any decrease in value of the purchased goods if such decrease is due to handling other than that required to determine the nature, characteristics, and proper functioning of the goods.

Cancellation form

(If consumers wish to cancel this agreement, this form must be notified and requested by smartdeals) 40 Rue de la Verrerie, Paris, 75004, 01 42 74 97 23, France, email: retraction@elarven-uk.com (or their respective names).
Eu/nós () hereby informs that eu/nós () we terminate the sales contract two following times (*)/ below

• Entrusted in ()/ received in ""
• Name of the consumer(s).
• Residence of the consumer(s).
  (*) Risk that
  the Certificate does not apply that I have been informed (i) that I have been informed of the contract of sale of the specified goods no later than fourteen (14) calendar days appearing at the time we have or are in possession of my designation, that no carrier has received the goods, (ii) that it is a merchandise in question to be returned on French territory by means of a return label, a smartdeals cover or a return customer (iii) that a merchandise will be returned six months, unused and in its original packaging and (iv) that it is impossible to exercise or terminate the right on a sealed item that cannot be returned for health or hygiene reasons once opened after return.

Assinatura data
Assinatura(s) of the consumer(s):

1.5. Specific Terms and Conditions of Sale for Parcel Products

As terms and conditions for the sale of parcel products to consumers, these are the terms and conditions available at www.elarven-uk.com.
Our Smartdeals items are listed at www.elarven-uk.com.
To order items from smartdeals packages, as contracting parties of smartdeals SE and smartdeals packages, their contact information appears on the product detail page.
When you sell smartdeals parcel products, your permanent merchandise remains the property of smartdeals parcel, so the sale price is not total.

1.6. Dispute Resolution Procedures

According to Article L. 612-1 of the Consumer Law, "You may freely contact a consumer mediator to resolve a dispute between you and your company." This applies to contractual disputes related to the conclusion of a commercial contract or the provision of services between a consumer and a merchant.

In the event of difficulties, a smartdeals customer must contact the smartdeals customer in advance. If the problem cannot be resolved, the consumer may hire a mediator for 1 (um) year after receiving a customer service request to resolve the dispute out of court. For this reason, consumers can access our following media services:
(a) The FEVAD e-commerce mediator is not accessible
www.mediateurfevad.fr/index.php/espace-consommateur/
b) The European Commission's online dispute resolution site:
http://ec.europa.eu/consumers/odr/

2. Conditions for listing, deletion, and ranking of professional packages and all those offered

2.1. Listing conditions

To be eligible for your delivery program, your professional sales packages must be concluded with a specific smartdeals service contract for you to sell products through www.elarven-uk.com. With the availability of the marketplace, smartdeals receives compensation for professional sellers.
To designate professional sellers for the bundle program, smartdeals considers the following criteria on a non-cumulative basis:

Geographical location of professional sales parcels (Europe),
complementarity between our parcel products and the smartdeal product catalog,
Our products placed for sale (as soon as new),
Product availability (in stock from our professional seller parcels).
To guarantee the Parceiros Program, our professional sales packages are developed, we are prepared for it, we must be able to provide consumers with a good shopping experience, including (i) precise products within the specified markets, (ii) respond to requests for our own products within the specified timeframe.

2.2. Cancellation Conditions

As seller packages may be undesirable and are offered by you, they are removed from the Package Program for practical reasons (a). For simplicity
, you may decide unilaterally to limit your package account or delete one or more of our smart offers.
b. Due to negligence on the part of this company
, a professional trading account does not have any legal provisions or contractual clauses that are subject to it, smartdeals reserves or orders the removal of all offers or part of any of its offers made available by any smartdeals marketplace and/or has no basis.

2.3. Offer Classification

By default, our products offered by www.elarven-uk.com, regardless of our sales through smartdeals or a professional supplier, are classified according to the category of people they are intended for (e.g., several people, men, children).
Furthermore, within my category, our products are not classified by product type (e.g., novelties, clothing, footwear).
For this reason, within the category selected by individuals and product types, the items offered on the smartdeals website are not classified as unaddressed by an algorithm based on sales tax or product availability.
Therefore, consumers can change this classification according to different sorting criteria, including:
new arrivals (from new to older),
price increases (from cheaper to more expensive),
price decreases (from more expensive to cheaper), and
campaigns.
Please note that the "product page" is for sellers to offer their own products. The seller is selected based on their quality (manufacturer or distributor), and during discount periods, the seller offering the lowest prices is selected.
Use of the bundle program is subject to a specific tax identification number from the service contract between smartdeals and partners. This tax does not affect the classification of the above offers.
However, some of the items offered may also appear as "sponsored" because they are subject to a professional sales tax, or may have a classification.